"Look they are Listening!" - Update on Active Speaking

Short entry this week (I am supposed to be on holiday, but my wife has gone shopping!)

So I am into my first week of "active speaking" and I wanted to give yo a quick update.

1. Active speaking in a meeting - I had a very important sales call for a client (my role was to ensure that the meeting achieved its objective, without taking it over!) The impact of active speaking, in my humble opinion was quite dramatic.
• We learnt far more than we expected
• The customer committed to a strategy that could open up 15% of their client base to our offer!
• They confirmed their agreement that our sales strategy was correct.
• They agreed to a half-day meeting in three weeks!
2. Active speaking with colleagues - I have started speaking quieter, but as most of my conversations this week have been over the phone, they keep saying speak up!
3. Active speaking with my family - Major success here, my 17 year old agreed to something! (more work, get some work experience, tidy his room). I only hope this continues.

So how have you been getting on? Please drop me a line mark.savinson@sales-accredit.com or comment on the blog.

Can we have your feedback - Please let us know what you think of this blog, is it useful, what would you like more of? All comments will be gratefully accepted (either add a comment or send me an e-mail  mark.savinson@sales-accredit.com )

Next week we will start to look at the challenge of getting sales to support the needs of the marketing strategy, and vice versa.